Building a strong identity does not just stop at product sales alone, but there are still things that continue to do so that your business can grow still have a good image of the eyes of consumers. One way to achieve this is by giving a positive impression to the consumer to create customer satisfaction and loyalty. Kunjugni website from Chad Arrington and find various ways that can help you.
The creation of customer satisfaction, of course, becomes one of the important assets in running your business. Although this is quite abstract, you must take care of your customers and serve them well. This is so that the old customers keep choosing your product and you can attract more new potential customers to increase your business revenue. The average businessman today also does not pay attention to the feelings of consumers who have bought their products. They simply sell products to consumers without good service and do not appreciate what consumers have bought. So pay attention and serve customers well, so they feel satisfied and continue to buy your product.
– Let the Consumer Know What You Do
This can be done in the form of sending newsletters that are sent to consumers or can be more informal, like a phone call. Whichever way you do, the key is to personally notify customers and surely they will feel more appreciated by giving you the latest info about your product or service.
– Treat Customers Personal
Try to build a personal relationship with the consumer as for example you can occasionally come to their office or place of their business. This will make your relationship with the consumer more harmonious, over time the relationship changes as your relationship is no longer a relationship between buyers and sellers.
– Give attention before and after sales
To create consumer satisfaction, pay special attention to the customers well before any purchase or post-purchase occurs. For example, by distributing interesting catalogs to lure consumer interest, as well as providing a special warranty on the superior products that you market.